How TestGorilla helped Papaya Gaming build a robust hiring process

Papaya Gaming is a mobile games company based in Tel Aviv, Israel. The Papaya Gaming team turns the most exciting and popular games into real money, skill-based tournaments. 

Orit Stern is Papaya Gaming’s Head of Support. She and her team often hire customer support roles remotely and needed a reliable way to vet candidates. 

Challenges

Orit and her team often had to hire new team members offshore but didn’t have a suitable testing system in place.

They tried using the services of third-party providers, but these were expensive and proved to be too complicated to implement. 

She spent a lot of time and effort trying to find an affordable, efficient, and easy-to-use solution without the operational hassle.

Orit figured out that an online testing platform would be the right solution.

Solution

Orit was looking for a solution that would be: 

• Effective

• Convenient

• Affordable

• Easy to use

TestGorilla matched all these criteria, which is why Papaya Gaming’s team decided to give it a try. The platform proved intuitive and easy to navigate, and it seamlessly integrated into Papaya Gaming’s hiring process. 

Orit was impressed with the platform’s flexibility and customization capabilities. She built the assessments she needed for each role and shared them with external recruiters. 

Adapting the specific assessments to Papaya Gaming’s hiring needs has been a simple task, which proved to be an important advantage, saving them lots of time and effort. 

Right now, Papaya Gaming’s hiring process consists of the following steps:

1. Resume review

2. Phone screening

3. TestGorilla skills assessment

4. Manager interview

5. Reference calls

Managers only interview candidates who score at least 75% on the pre-employment skills assessment. 

Results

Orit enjoys the variety of tests she can use to assemble well-rounded assessments for different purposes and roles.

Skills assessments allow her and the team to get an in-depth understanding of each candidate’s abilities and strengths, as well as to accurately assess: 

• Skills 

• Performance potential 

• Suitability for the role

The platform gives her team the capability to administer skills tests to a large number of applicants and evaluate their skills quickly and efficiently.

With TestGorilla, Orit and the team can filter out applicants who aren’t a good match early in the recruitment process and avoid wasting time interviewing unsuitable candidates.

Papaya Gaming’s team believes that an affordable yet professional testing platform is a major advantage:

“We’ve saved thousands of dollars and many, many hours,” Orit says. “It’s just a lot of time and money we could use for other things, such as offering better hourly wages, instead of putting that money into an expensive testing platform.”

TestGorilla has helped Papaya Gaming build a robust hiring process that is reliable, efficient, scalable, and affordable. This way, the company has made the right hiring decisions confidently and with ease.